Privacy Policy

Effective Date: May 20, 2026

IMPOEXA ("we," "our," or "us") is a pan-African business consulting, development, technology, and international trade conglomerate. We are committed to protecting the privacy and security of the data entrusted to us by our clients, partners, investors, and visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our corporate website, digital platforms, or utilize our multi-sector services—including our financial solutions, logistics, technology, agriculture, mining, and construction divisions.

Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked to you ("Personal Data"). The types of data we collect depend on how you interact with us:

Identification Data: Full name, corporate title, company name, national identification number, passport details, and corporate registration certificates (e.g., for DRC SME verification).
Contact Information: Business and personal email addresses, phone numbers, WhatsApp contact data, and physical corporate/residential addresses.
Financial and Transactional Data: Bank account numbers, multi-currency transaction histories, source of funds documentation, credit histories, tax identifiers, and letter of credit details.
Technical and Usage Data: IP addresses, browser types, device identifiers, operating systems, and information regarding how you navigate our digital platforms and software solutions.
Industrial and Operational Data: Mine-site telemetry, fleet logistics coordinates, supply chain inventory metrics, and agricultural yield tracking data processed via our technology platforms.

How We Use Your Information

IMPOEXA processes your personal data strictly to fulfill our operational mandates and comply with regional and international law:

Service Delivery: To manage commercial banking accounts, clear customs, process food and mineral shipments, coordinate construction projects, and engineer custom enterprise software solutions.
Regulatory Compliance & KYC: To conduct mandatory Know Your Customer (KYC), Anti-Money Laundering (AML), and Combating the Financing of Terrorism (CFT) screenings required for financial services and cross-border mineral trading (e.g., Kimberley Process compliance).
Operational Optimization: To feed data into our machine learning models and predictive analytics systems to streamline your supply chain and trade logistics.
Communication: To respond to corporate inquiries, process onboarding documents for registered corporate business entities under SMEs, and provide real-time shipping or transaction updates.
Security: To protect our physical assets, secure digital architectures, and maintain absolute client operational privacy.

Sharing and Disclosure of Information

We do not sell your personal data. We only share your information under strict corporate protocols:

Subsidiaries and Departments: Information may be shared internally among our divisions (such as IMPOEX, AGRIKO, CONGOFRESH, ICG, 4MINDS, and African Financial Solutions) to deliver unified, end-to-end services.
Tier-1 Financial Institutions: Financial and asset custody data is securely transmitted to our partner global custodian and commercial banks to facilitate secure clearing and securities safekeeping.
Regulatory and Legal Authorities: We disclose data when legally required by central banks, customs officials, port authorities, mining ministries, or law enforcement agencies across our operational jurisdictions.
Third-Party Service Providers: We engage trusted logistics contractors, technical cloud hosts, and security firms who operate under strict non-disclosure agreements.

Cross-Border Data Transfers

As a pan-African and global conglomerate, your information may be transferred to, stored, and processed in countries outside your country of residence. IMPOEXA ensures that all cross-border data transfers comply with relevant localized data protection regulations (such as the DRC’s regulatory frameworks and other regional African data protection acts). We implement standard contractual clauses and robust encryption to safeguard your data during transit.

Data Security and Privacy

IMPOEXA employs institutional-grade physical, technical, and administrative security measures. Multi-currency investment assets and private trust portfolios are held under strict confidentiality frameworks to prevent unauthorized access, loss, or alteration. Our digital software solutions utilize advanced security protocols, firewalls, and data access controls.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, service your active corporate accounts, or satisfy legal, audit, and regulatory record-keeping obligations under relevant banking and trade codes.

Your Rights

Depending on your jurisdiction, you may hold specific rights regarding your Personal Data:

The right to access the personal records we hold about you.
The right to rectify or update inaccurate or incomplete corporate and personal information.
The right to request deletion or restriction of your data, subject to legal or KYC preservation mandates.
The right to object to automated processing or predictive data analytics profiling.

To exercise these rights, please contact our data compliance officer at the email address provided below.

Changes to This Privacy Policy

IMPOEXA reserves the right to update this Privacy Policy to reflect operational, legal, or regulatory shifts. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, your data rights, or our security measures, please reach out to our compliance desk:

Email: info@impoexa.com
Alternative Channel: Contact your assigned account manager or your department desk (African Financial Solutions, IMPOEX, or Mining & Innovation Solutions).

Any concerns or questions feel free to contact directly info@impoexa.com